Questions about ordering and shipping

🛒 Order

How do I order something?
Simply choose your item, check the size, add it to your cart, and checkout. Easy.

Can I still change my order?
If your package hasn't been shipped yet, please contact us quickly using the contact form. Maybe we can still work something out.

Do I have to order a certain quantity?
Nope. Whether it's one shirt or half the shop—everything's fine.

💸 Payment

How can I pay?
With PayPal, Klarna, credit card, Apple Pay, or Google Pay. Whatever works best for you.

Is this safe?
100%. Your data is safe with us; everything runs over encrypted connections.

📦 Shipping

Where do you deliver?
Germany, Austria, Switzerland, and the EU – we deliver your streetwear directly to you. For other countries, just drop us a line.

How long does it take?
In Germany, approximately 2–4 business days. A little longer in the EU. Things can get a little hectic with drops – we'll let you know.

How much does shipping cost?
Orders over €50 are free (within Germany). Below that, there's a small shipping fee of €4.99. International shipping is a flat rate of €13.99.

🔁 Returns & Exchanges

Can I return something?
Sure, you have 14 days. The items must be unworn and clean.

How does the return process work?
Just write to us and we will send you a return label (free within Germany) and all the information.

When will I get my money back?
As soon as the parts are back with us and have been checked, the money will go directly back to your original payment method.

👕 Sizes & Products

How do your pieces fit?
It's best to check the size chart directly on the product – then it will fit as it should.

Where do the things come from?
We work with select print-on-demand partners who prioritize quality and fair production. These partners are predominantly located in Germany and offer sustainably produced clothing.

Who makes the designs?
From the mind directly onto fabric – our creative team lives street culture and brings it into every line.

📬 Contact & Support

How can I reach you?
Use our contact form or send an email directly to support@wrongcrow.com – we’re ready to help.

How quickly do you respond?
Usually within 1–2 business days. Often even faster.